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Holy Cross Nursing Home, Sunderland

Where Compassion, Dignity and Respect Make Outstanding Care

Holy Cross Nursing Home in Sunderland, formerly known as the Little Sisters of the Poor, has been part of St Cuthbert’s Care since 2012. With over 150 years of caring history, our home continues to provide exceptional support to older people.

We continue to uphold our values of compassion, dignity and respect every day providing high-quality nursing and residential care for older people in a warm, supportive and faith-led setting.

Holy Cross care home with tree's and plants

More Than A Care Home

Holy Cross provides high-quality nursing and residential care for older people in a warm, supportive, faith-led setting. Our CQC-rated ‘Good’ home accommodates up to 56 residents in tastefully decorated en-suite bedrooms, where residents can personalise their space to create a true home-from-home feel.

At the heart of the home is the St Jeanne Jugan Chapel, where Mass is celebrated regularly. While rooted in Catholic values, we warmly welcome residents of all faiths and none, offering quiet reflection and inclusive spiritual support.

To support residents’ wellbeing, we offer:

    • A hair salon with weekly appointments
    • A small on-site shop
    • Free Wi-Fi and assistance with video calls to loved ones.
    • Extensive well-being programme tailored to our residents hobbies and likes, residents meetings and family meeting to show how everyone is involved in the decision making. 

Expert Care, Every Step Of The Way

Holy Cross has achieved the Gold Standard Framework for End-of-Life Care, reflecting our dedication to expert, person-centred support at every stage of life

We also offer three supported living flats, providing older people with a safe, welcoming community where they can enjoy independence with on-site support.

Above all, we deliver person-centred care that values every individual, promotes independence and helps each resident live life to the fullest.

Meet Our Registered Care Home Manager

Holy Cross registered manager emma in a blue t shirt
Emma Parkin Registered Home Manager

Emma Parkin is the Registered Manager at Holy Cross and has been working with elderly people since 2009. Starting work as a housekeeper she began working and studying simultaneously, gaining qualifications and experience to be a Carer by the time St Cuthbert’s Care took ownership of Holy Cross in 2012. 

Emma’s vocation and passion inspired her to continue with further training and educational opportunities, supported by St Cuthbert’s Care, culminating with a degree in Dementia Care from Sterling University.

Her empathy, enthusiasm and dedication was recognised with positions of increasingly greater responsibility, the most recent being to that of Registered Manager in 2023. Her vast experience in all sectors of elderly care is an asset to the charity.

Discover Life At Holy Cross

If you would like to find out a little more about us please take a look at our brochure by clicking on the button below.

Testimonials

At Holy Cross Nursing Home, the experiences of our residents and their families mean the world to us. Read what our residents and their loved ones have to say about the care, comfort, and peace of mind they’ve found with us.

“From the very first day, I knew my mum was in safe hands. The staff at Holy Cross are so kind and patient, they don’t just care for the residents, they truly care about them. Every time I visit, I see genuine smiles and laughter. It feels like family.”
Margaret TResidents Daughter
“I’ve made so many friends here. The food is lovely, the gardens are peaceful, and the carers always take the time to chat. I feel at home comfortable, respected, and looked after.”
Peter WResident
“My nan has been here for nearly a year, and the difference is amazing. She’s brighter, more sociable, and loves joining in the activities. The staff go above and beyond they treat everyone with such warmth.”
SophieGranddaughter Of Resident
“Choosing a care home for a loved one is never easy, but Holy Cross made it feel right. The communication is excellent, the building is spotless, and the atmosphere is calm and caring. We’re so grateful for the support.”
Karen DFamily Member
“I was nervous about moving in, but now I can’t imagine being anywhere else. There’s always something going on like music, crafts, or just a good cup of tea with friends. The carers are angels.”
Janet Resident
“We love bringing joy to residents’ days, whether it’s through art, games, or music sessions. It’s all about connection — helping everyone feel valued and involved.”
Emily L Activities Coordinator
“Every time I visit my friend at Holy Cross, I’m welcomed like family. The staff remember my name and always make sure we have a comfortable space for our chats. It’s such a lovely atmosphere.”
NoraFriend Of Resident
“Volunteering at Holy Cross has been one of the most fulfilling experiences of my life. The residents have so many stories to tell, and the staff truly make it a home filled with compassion.”
James PVolunteer
"The staff at Holy Cross are incredibly caring and attentive. My mother has felt truly at home here, and I’m impressed by the cleanliness and comfort of the facility. The activities and social events keep residents engaged and happy. Highly recommend!"
Cecilia RDaughter Of Resident
"I can’t thank the staff at Holy Cross enough. My dad has been here for over a year, and they treat him like family. The nurses are so attentive and always keep me updated. It’s a huge relief knowing he’s in such good hands."
Margaret HDaughter
"My mam seems genuinely happy here, which is all I could ask for. The staff are kind and caring, though sometimes it’s a bit hard to get through on the phone. Still, I feel confident she’s safe and well looked after."
James RSon of Resident
"We were nervous about moving my grandma into a care home, but St. Catherine’s has been wonderful. She loves the social activities and has made friends here. The staff are patient, caring, and genuinely affectionate."
Helen PGranddaughter
"I visit my uncle regularly, and it’s comforting to see him so well cared for. The staff are warm and responsive, though some days it feels a little busy. Overall, very happy with the care he receives."
Michael TNephew
"It’s hard to put into words how grateful we are to the team at St. Catherine’s. They treat residents with such dignity and kindness. My father feels respected and safe, and that gives all of us peace of mind."
Sophie Daughter
"Holy Cross has been a great choice for my grandmother. She enjoys the activities and the meals are good. The only downside is that some staff changes can be a bit confusing, but they always communicate well."
David K Grandson
"We’re pleased with the care my mom receives at St. Catherine’s. She has made friends and enjoys the activities. The only improvement would be more weekend events, but the staff are attentive and kind."
BrianSon of Resident
Well done everyone and well deserved. My mum is receiving wonderful care there and dad too last year.
Beverly MitchellDaughter Of Residents
Well deserved they looked after my sister who was end of life for 14 months and could not have done more for her. Well done everyone.
Sandra MarshallSister Of Resident
Well done, I know how much you care for the residents.
Julie Jackson-Hopper
I work at Holy Cross, and I'm proud to be part of it. It is such a rewarding job caring for others.
Diane DonnellyHoly Cross Staff Member
Well done, it is very well deserved. Lovely home, and lovely staff.
Laura Dennis
Cant praise them enough, they looked after my mum and gave her the best care anyone could wish for and I'll never forget how happy she was there.
Julie JacobDaughter Of Resident
Great home
Julie Dixon
Lovely place and staff.
Viv Gardner
It is a lovely home
Kayleigh Martin